Your tenants get answers.
Your team gets its time back.
We automate tenant communications for property managers, investors and owners across the DACH region — from maintenance requests to lease questions, handled by AI in minutes, not days.
Built by operators, for operators — already running across real portfolios today.Sound familiar?
Your inbox fills up week after week with the same tenant requests.
One sick day in the team — and your response times collapse.
Tenants and owners lose trust when answers come late — or never arrive.
This is exactly why we built Verani.
Three steps. You stay in control.
Bespoke configuration of your workflows — no off-the-shelf solution.
The tenant submits a request via the portal or by email.
The AI prioritises, categorises and drafts a professional response in seconds.
You review, approve and send — or let it run fully automatically.
No reply leaves the system until you've approved it.
Live ticket · Verani AI
What changes the moment you start.
Less manual effort handling tenant emails across the entire portfolio.
Responses drafted in under sixty seconds — ready for your review.
Every ticket, draft and approval logged. Full history per tenant.
We used to spend half a day on tenant emails. Now we review five drafts in ten minutes. It just works — and our team is finally managing properties again, not inboxes.
Simple. Transparent. Fair.
One-time setup. Monthly fee. No surprises.
- Single property, up to 100 residential units
- AI communication persona configured for your brand during onboarding
- Standard ticket triage across 10 predefined ticket types covering the most common tenant requests
- Admin review dashboard with approve-and-send workflow
- Tenant portal with full communication history per unit
- Email and document integration via Resend
- Onboarding and CSV data migration included
- Email support
- Multi-property, up to 500 residential units total
- Full white-label brand identity — persona name, signature, portal interface and tone rebuilt around your brand
- Custom escalation workflows mapped to your contractors, urgency thresholds and internal processes
- Unified cross-property dashboard with consolidated ticket reporting and response-time metrics
- Monthly optimisation calls reviewing AI accuracy, resolution rates and prompt refinements on live data
- Priority support with faster response times
Ready to take the load off your inbox?
Book a free 20-minute call. No pitch. Just an open conversation about whether this fits your operation.
Book a 20-Minute Call